Marshall County Social Services Director
208 Colvin Ave, Suite 14
Warren MN 56762
Toll Free: 1-800-642-5444
(Not answered after hours)
To file a child protection report after hours, call law enforcement at 218-745-5411
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The purpose of Marshall County Social Services is to plan and administer a variety of programs and services that are intended to protect and support families and individuals. The Income Maintenance unit assists eligible persons with cash, medical and food assistance while the Social Service unit provides child and adult protective services and assists vulnerable and disabled persons achieve independence. Child Support is a third unit within the Department and assists with the payment and collection of child support.
Marshall County Resource Group
The Marshall County Resource Group was formed to compile various resources available to residents of Marshall County. The group involves several entities to ensure resources of all types are included in a convenient digital tool. To visit the website, click here.
- Child Care Assistance Program (CCAP)
- Food Support Program (SNAP)
- General Assistance (GA)
- Housing Support (HS)
- Minnesota Family Investment Program (MFIP)
- Diversionary Work Program (DWP)
- Minnesota Supplemental Aid (MSA)
- Minnesota's Medical Assistance Program (MA)
- Health Care Programs
- Health Care Access Plan
- Fraud Prevention Program
- Adult Services
- Region One NW8 Adult Local Advisory Council
- Children's Services
- Child Support
- Volunteer Program
- Adult Mental Health Initiative
MNbenefits is Minnesota’s secure, online system you can use to apply for cash assistance, food assistance (SNAP), emergency assistance, housing support, and child care assistance programs.
Click here to visit the MNbenefits website to apply.
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil
rights regulations and policies, this institution is prohibited from discriminating on the basis of
race, color, national origin, sex (including gender identity and sexual orientation), religious
creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with
disabilities who require alternative means of communication to obtain program information
(e.g., Braille, large print, audiotape, American Sign Language), should contact the agency
(state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or
have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-
To file a program discrimination complaint, a Complainant should complete a Form AD-3027,
USDA Program Discrimination Complaint Form which can be obtained online
at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by
calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the
complainant’s name, address, telephone number, and a written description of the alleged
discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights
(ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027
form or letter must be submitted to:
Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; or
(833) 256-1665 or (202) 690-7442; or
This institution is an equal opportunity provider.
Child Care Assistance Program (CCAP):
This program helps to pay childcare costs for low-income working families.
Food Support Program (SNAP):
The program helps low-income people with their food costs.
General Assistance (GA):
The program serves as Minnesota’s primary safety net for single adults and childless couples. The GA Program provides monthly cash grants for persons who cannot provide for themselves and whose income and resources are less than program limits.
Housing Support (HS):
Formerly known as Group Residential Housing (GRH), this program is a state-funded income supplement program that pays for room-and-board costs for low-income adults who have been placed in a licensed or registered setting with which a county human service agency has negotiated a monthly rate.
Minnesota Family Investment Program (MFIP):
The program is Minnesota’s Cash and Food Assistance program for families who need assistance.
Diversionary Work Program (DWP):
When most families first apply for cash assistance, they will participate in the Diversionary Work Program, or DWP. This is a 4 month program that helps parents go immediately to work.
Minnesota Supplement Aid (MSA):
The program is a state funded program that provides a monthly cash supplement to people who are aged, blind or disabled and who receive federal Supplemental Security Income (SSI) benefits.
Medical Assistance (MA):
The program assists children under the age of 21, parents or relative caretakers of dependent children, pregnant women, people who are 65 or older and people who have a disability.
Health Care Programs:
There are a variety of health care programs available to assist specific groups of people. These include persons in Nursing Homes, at-home care services, etc. the Department of Human Services website is a good source of information on these programs.
Health Care Access Plan 2022-2023
Health Care Access Doctor Referral
Health Care Access Bulletin-Recipient Notice
Medical Transportation Voucher
Health Care Access Reimbursement Schedule
Marshall County is the host for the Fraud Prevention Program position for the Northwest 8 County Region of Marshall, Kittson, Roseau, Pennington, Polk, Red Lake, Norman and Mahnomen. Fraud Prevention is a program that was developed to resolve issues in cases that meet criteria of potential fraud. Resolving these discrepancies maintains program integrity and results in a savings to the taxpayers in program costs and ensures that funds are available to those who really need assistance. Marshall County usually receives allegations of welfare fraud either from case workers who regularly work with recipients of public assistance or from the general public. If the investigation finds the violation was intentional, the case is referred for administrative process or for criminal prosecution. To report suspected fraud, you can call the toll free MN Fraud Hotline at 1-800-627-9977.
The Adult Protection program investigates allegations of elderly neglect and abuse. Vulnerable adult investigations are completed in conjunction with law enforcement agencies, and ongoing adult protection services are provided if needed.
Elderly & Disability Waivered Services
The waiver program provides assessments for home care services for senior citizens and disabled adults. Programs available are Elderly Waiver (EW), Alternative Care (AC), Community Alternatives for Disabled Individuals (CADI), and Traumatic Brain Injury (TBI) Waivers. If the assessment indicates that the person is eligible for these programs, case management to coordinate services will be provided. These programs are intended to promote community living and independence by providing the appropriate health care, home care, and support services based on individual needs.
Nursing Home Pre-admission Screening
Pre-admission screening is a service provided to assist persons considering nursing home placement, aid in discharge planning, and recommend alternative services as appropriate.
The Developmental Disabilities program provides assessment and services to disabled persons in Marshall County. The intent of the program is to strengthen the disabled person's self-reliance and provide community support services while protecting clients from abuse, neglect, or exploitation. Services available include case management, Semi-Independent Living Services (SILS), respite care, supported employment, guardianship, and referrals for other necessary services.
Adult Mental Health
The Adult Mental Health program assists clients with mental illness by providing services including case management, referrals to community mental health and outreach programs, day treatment programs, and coordination with residential treatment facilities. The Adult Mental Health program also provides pre-screenings for judicial commitment when a petitioner comes forward who is willing to testify about a family member or loved one who is in imminent danger of harm to self or others due to mental health and/or chemical dependency issues.
Marshall County Social Services provides Rule 25 assessment services to residents of Marshall County who have been court ordered to complete the assessment.
Assessments and case management services are also provided to clients seeking treatment for chemical dependency who also meet certain income guidelines, or who receive Medical Assistance (MA or GAMC).
Special Needs Basic Care
Special Needs Basic Care (SNBC) is a voluntary managed care program for people with disabilities ages 18 through 64 who have Medical Assestance (MA). Enrollees may have a care coordinator or navigator to help them get health care and support services.
Child Care Licensing
The Child Care Licensing program provides assistance to Marshall County residents 18 years of age and older wishing to become licensed to provide child care in their home. The licensing process includes fire and safety inspections of the home, a criminal background study, and the discussion of State licensing guidelines and standards.
Finding a Child Care Provider
The child care resource and referral service can assist you in locating child care openings. Please call them at 866-291-9811 or visit their website. You can also use the licensing lookup provided by the Minnesota Department of Human Services. This look-up site will also indicate if there have been any negative actions against a licensed provider.
Becoming a Child Care Provider
Use the Guide to Becoming a Licensed Family Child Care Provider provided by the Department of Human Services to learn more information about becoming a licensed family child care provider.
Child Care Provider Requirements
If you are a Marshall County resident and interested in becoming a licensed family child care provider in Marshall County, please contact the county licensing worker at 218-745-5124.
State Rules & Laws
Child care licensing rules are defined by the Minnesota Department of Human Services for the state of Minnesota. For more information about the rules regarding child care, see the Day Care Rule, Chapter 9502 of Minnesota Statutes, Session Laws and Rules or retrieve the entire Human Services Licensing Act.
Counties may grant variances to rules that do not affect the health or safety of persons in a licensed program. A variance is the written tool to be used for requesting prior authorization to allow for a short-term, temporary, deviation from a part of the licensing Rule. If a licensed provider would like to request a variance, please contact the licensing worker at 218-745-5124. Please see attached Variance Policy for Marshall County Social Services.
Child Foster Care Licensing
Foster parents provide a stable and loving home for children who are in need of temporary care. The licensing social worker assists the prospective foster parents by coordinating the licensing process, which includes a criminal background study, home safety and fire checks, and letters of reference.
Adult Foster Care Licensing
Marshall County Social Services assists clients who wish to provide Foster Care services to adults in the community. A licensing social worker provides coordination services to prospective Foster Caregivers. The licensing process includes a criminal background study, home safety and fire checks, and letters of reference.
Marshall County Social Services provides adoptive placement services to children who are in need of adoptive homes through the use of the State Adoption Exchange.
Family Preservation Services
Family Preservation Services-- In-home services to prevent out of home placement or to help facilitate the safe return of the child(ren) to the parent(s). Services are provided to families who are at high risk of entering the child protection system and to families who are presently in the system due to substantiated maltreatment.
Child Placement--Out of home placement of children for the protection from abuse or neglect, for treatment of emotional disorders or chemical dependency or placement due to delinquent acts committed by a juvenile.
Child Protective Services
The Child Protection unit investigates allegations of child abuse including physical abuse, sexual abuse, neglect, and educational neglect. The unit coordinates with the law enforcement center as well as community professionals and para-professionals to determine if the child was abused or neglected by an action, or failure to act on the part of a caregiver or other person. The results of the assessment will determine whether child protective services are needed. To make a child protection report after our regular business hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, during holidays or on weekends, please call the Marshall County Sheriff's Department at 218-745-5411. The fax IS NOT a viable report option to make a child protection report after hours.
Child Welfare Case Management
Social workers assist families to develop case plans, which reduce the risk of abuse or neglect of children. These services are provided to families who have requested them, or have been referred by other agencies to participate in services that may improve family functioning. These services include in-home counseling, parent education, respite day care or foster care, minor parent assessments, and SELF (Support for Emancipation and Living Functionally).
Children's Mental Health
The Children's Mental Health program provides case management services to children experiencing emotional disturbances and their families. These services include coordinating counseling, in-patient treatment, out-of-home placement, respite, and family community support services, etc.
Child Care Assistance
The ChildCare Assistance program provides funding to help families pay for child care while they are at work or attending school. There are various programs within the ChildCare Assistance program to assist a variety of clients. These programs include Basic Sliding Fee, which provides a childcare subsidy for low income working families; MFIP (Minnesota Family Investment Program) which provides child care subsidies to assist financial assistance recipients return to work, and Transition Year, which provides one year of subsidy for clients who have left the MFIP program due to increased earnings. If you would like a copy of the Child Care Assistance Program Plan, please contact 218-745-5124 and make that request.
- Locating parents.
- Establishing parentage.
- Establishing and enforcing court orders for child support, medical support, and child care support.
- Adjusting court orders based on the cost-of-living index.
- Working with other states to enforce support when one parent does not live in Minnesota.
- Collecting and processing payments.
Either parent of a child may get certain support services.
Parents who do not receive public assistance can apply for services at their county child support office. They may be charged a fee. Ask the Child Support Officer about potential fees.
Parents who receive public assistance for a child whose other parent does not live with them are automatically referred for services. They do not pay any fee.
To sign up for child support services using the electronic application, go to:
SERVICES NOT AVAILABLE (We cannot help with)
- Legal separation and divorce.
- Visitation and custody.
- We cannot answer legal questions about custody and visitation.
- Spousal maintenance (alimony) establishment or enforcement.
- Collection of unpaid bills, property settlements, or other debts not related to support obligations.
- Legal advice or counsel.
You may wish to consult an attorney for assistance with the above issues.
For more detail information call the Minnesota Department of Human Services Interactive Voice Response case and payment information line at:
(651)215-5630 (Twin Cities area)
1(800) 657-3512 (outside Twin Cities calling area).
Marshall County Social Services uses Volunteers to enhance the quality of life for the clients we serve. Volunteers are used to assist clients in providing transportation, providing friendly visits in the client’s home, being a mentor to a child in need as a big brother or sister, and assisting in the annual Sharing Tree and Food Basket Projects that are organized through Marshall County Social Services.
- Volunteer Driver – Provides transportation for clients of Marshall County Social Services to medical appointments, group meetings, visitations or other needs as specified by the agency. Volunteers use their personal vehicles and are reimbursed for mileage.
Visiting Friend - Provides companionship to shut-ins, the elderly and handicapped or the socially isolated. The volunteer will visit, and/or write letters or cards to the assigned friend on a regular basis.
Little Brothers – Little Sisters- The volunteer acts as a big brother/sister and is paired with a child in need. They are a positive adult role model for the child. They spend time together to help enhance the self-esteem and self-concept of the child. They meet as it works for their schedules, with the goal to meet once a month.
Christmas Volunteers – Volunteers help gather, wrap, sort and deliver gifts that are donated by people throughout Marshall County for children in need. The project takes place at the courthouse, a few weeks before Christmas, so all gifts are delivered in time for the Holiday. Christmas Food Baskets are also delivered by volunteers during the holiday season to many adult clients. The baskets are made possible from donations and individuals in the county.
If you have questions about being a volunteer or the services we provide, contact the Volunteer Coordinator at 218-745-5124. If you would like to begin the process of becoming a volunteer, click the Volunteer Application.